Conquest TrayIcon disappears

  • Mr Marcel,


    I am using 1.4.16 installed as application, not as windows service, in a PC with win server 2003 (32 bits) and firebird 2.52(odbc).
    I have frequently noted the trayicon disappears from taskbar. This happens almost everyday .
    When I check the windows process in task manager, I can see conquest server is active, but there is no trayicon in task manager.
    As I need see the conquest server log, I have to kill the process and start conquest server again.


    If you need I can post the screen snapshot when this happens.


    Regards,
    Luiz

  • Hi,


    I am accessing the conquest server by terminal server in a client.
    When I login in that Server, I can see the problem. The windows GUI interface and the trayicon are gone.


    I am searching for something special when It happens. Until now , I didn´t find it.
    There is a possibility that it happens when I leave the application running minimized to trayicon. But, I am not sure about it.


    Regards,


    Luiz

  • Mr Marcel,


    No, I am not starting a new session.
    Since I have to leave the conquest server running as application, I didn´t logout from session.
    I only close the terminal server and the conquest server will continues running.


    I have seen the logs from conquest server and I saw nothing unusual.


    Regards,
    Luiz

  • Hi,


    Maybe, But it seems happens when I leave the conquest app running minimized to tray icon. If I leave the window GUI showing, it seems that the problem does not occur.


    I will observe longer to see if it is.


    Regards,
    Luiz

  • Hi, Mr Marcel,


    I have done some tests.


    I am running conquest server during more than week with gui main form opened without problems.


    I can confirm that windows GUI interface and the trayicon are gone when I am running the app minimized to tray icon although the app continues running in task manager.


    Regards,
    Luiz

  • Hi, Mr Marcel,


    No, when the problem happens the icon of conquest disappears. The app appears only in task manager.
    If I want access the GUI form of conquest server, I have to kill the conquest process and start it again.


    Regards,
    Luiz

  • Hi,


    Unfortunately I cannot reproduce the issue and therefore cannot fix it. The only thing I can suggest is to normally minimize the app such that you do not rely on the tray icon to make it come back.


    Marcel

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