Strange ImportConverter behaviour on W7Pro 64bit

  • Hi guys!


    on a customer I'm having a strange behaviourafter changing a pc with a new one that has preinstalled win 7 professional 64 bit (pc acer veriton)
    the path in wich the images are store is on a server lan with xp 32bit (the path is on a mapped drive z:\)
    with the old xp pc no issue was found.


    the strange thing is that the dicom image arrives but is not converted in jpg and no error appears.
    this is my dicom.ini



    I've other customers with w7 and conquest is working normally.


    any suggestion??? thanks a lot for the cooperation....


    regards, ciro

  • Yes Marcel!


    I tried using local disk, also switched off firewalls and antivirus, the strange thing is that the dicom files in the printer_files dir are stored correctly!


    is the conversion to jpg that doesn't work.....


    I think that if It's an access grant problem, no dicom files should be written.....


    Ps the server is launched manually from its icon by the user.

  • Hi,


    can you see what happens if you manually do the equivalent of this?


    dgate.exe "--convert_to_jpg:Z:\IMG_ECO\P000001\EG20130212\temp.dcm,1024,Z:\IMG_ECO\P000001\EG20130212\%V0008,0033_%V0020,0013.jpg,//0"


    Marcel

  • First put it in dicom.ini like this:


    nop process with dgate.exe "--convert_to_jpg:Z:\IMG_ECO\P000001\EG20130212\temp.dcm,1024,Z:\IMG_ECO\P000001\EG20130212\%V0008,0033_%V0020,0013.jpg,//0"


    Then you can catch the exact command in the log window.


    Then open a command window in the server folder and type (copy) in it: dgate "--converrt........"


    An issue may be invalid chars in %V0008,0033_%V0020,0013


    Marcel

  • Hi Marcel!


    this is the serverstatus log, as you can see the file name is correct!!!


    what could be???? the dcm arrives in the same path, is the conversion that is not done!!!!


    Let me know....regards,


  • tried on a notebook with 7 pro 64bit storing locally the images


    same problem


    used 1.4.16 and also 1.4.17alpha


    tried also from a command window in server dir to launch this


    dgte.exe "--convert_to_jpg:C:\SOFTWARE_EMMECI\DESKTOP\IMG_ECO\P000002\EG20130215\temp.dcm,1024,C:\SOFTWARE_EMMECI\DESKTOP\IMG_ECO\P000002\EG20130215\163306_6.jpg,//0"


    nothing happens!


    ???????

  • Sorry Marcel, it was my fault!!!


    I've noticed that in 1.4.16 and 1.4.16 the dcm2jpg isn't inside the downloaded zip file, while in 1.4.15 I have it in my server directory.


    After copying the dcm2jpg files everything works, but with the newer version is better to use another way to convert dcm to jpg???

  • Hi,


    The old jpeg mode (external exe's) is still supported and if you upgrade this will remain enabled. The new code has everything included and will be enabled for new installs.


    If you are happy with the old code I would not change. Some bugs still appear in the new code (one just fixed for 1.4.17beta).


    Marcel

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