Posts by stridde

    This question has already been posted several times.


    For K-PACS download, please refer to the thread that already exists for the same topic.


    We kindly ask you to browse the forum first to check if your question is already answered before opening a new topic. Thank you.

    I'm glad to hear that you were able to access your images.


    Thanks also for your explanations. Yes, the DICOM server components will continue working, even if the main application is closed. This ensures that DICOM images can still be accepted and stored in the local iQ-VIEW / K-PACS imagebox.

    Well, if you have the DICOM images on a local disk or on a CD/DVD, then use the "Filesystem" option to select them, scan them and import them into iQ-VIEW or K-PACS. The iQ-VIEW user documentation explains all the different image import options in detail.


    Please note that you can't have several applications run on the same port on the same computer. When switching between iQ-VIEW and K-PACS, you should stop their respective DICOM server component - IQSERVER.exe and KPServer.exe.


    For any application errors, you may check the log files to find out the reason. Keep in mind that K-PACS was never developed to be completely compatible with Windows 7 or 64 bit systems. So, the system's UAC and/or an account with restricted permissions may cause issues.

    That doesn't sound like a general issue. You can only trouble-shoot this by checking the log information on both sides. Maybe the logs of the sending machines give any indication. Or you could activate the K-PACS server log to see if it captures any information.


    Might be that - at times - K-PACS receives too many associations at once to handle. Or there are difficulties with the network and images cannot be transmitted properly. Or maybe the K-PACS server component - responsible for receiving images - is not always running.


    Try to narrow down the circumstances under which the issues occur. Is it happening at particular times during the day? Does it happen only with specific kinds of images (e.g. larger multi-frame objects or images from a particular modality/station)?


    For a diagnostic reading station including Windows 7 and 64 bit support as well as advanced DICOM handling and logging, we recommend trying out iQ-VIEW. It comes with medical device certification, which allows its use for diagnostic purposes, and technical support from local resellers and the manufacturer.

    Dear Mr. Smethers


    This issue may refer to a known bug in the licensing system used for iQ-VIEW. Please contact our license team and include the complete information about the license you purchased. They will send you options on how to handle the case.

    K-PACS is a Windows application that cannot run natively on Mac OS. You may try to use a Windows virtualization on that machine, such as Parallels, to run that software.

    Yes, that's a known issue on 64 bit OS. The software is not completely compatible with 64 bit operating systems and that's one of the limitations.


    We corrected that behavior in our latest versions of iQ-VIEW. However, using K-PACS you may have to rever to a 32 bit system to get the full experience.

    I'm not sure exactly what function you are looking for.


    Do you want to reimport the images from the old XP hard disk into the K-PACS imagebox on the new Windows 7 machine? If you still have access to these images, you can use the "Filesystem" import to re-import these images into the Win 7 K-PACS.


    By default, the imagebox (study folders with the images) and the database file KPStudy.dir are located within the K-PACS installation folder, sub-folder "Server" --> "Database". But you might have moved the location.


    In case the imagebox and database file (KPStudy.dir) from the old system are still intact, you may also try to copy those folders onto the Win 7 computer and connect both the IB and DB by adjusting the folder paths in the K-PACS Server Admin Tool. If the hard disk crash did not corrupt the imagebox and/or database, you may have immediate access to those images again.

    I am saying that we did not create K-PACS to be used as a medical device and that we cannot guarantee its faultless functioning. Due to this it can't be ensured that the freeware does not carry any potential risks that may affect the patients' health or life (such as wrong measurement results resulting in wrong diagnosis).


    If in your country there are no laws against using such a software for diagnostic purposes, then you would not break a law. But we, as manufacturer, could not be held responsible in case something happens that affects a patient's health negatively.


    Since I am from the developer team I am not able to give you any price information. I can only refer you to our sales team. But we have many projects all over the world, including Africa, Latin America and Asia, so it is not impossible that we could come to a win-win situation for all sides.

    Please upgrade to a newer version of iQ-VIEW. The version you are using was never released for 64 bit systems for several reasons, the empty tabs being just one of them.


    Our current version 2.8.0 is fully released for use on Windows 7, 64 bit.


    Remember to contact your local reseller before doing the upgrade since it may involve upgrade fees and/or renewal of your annual service & support package.

    K-PACS is a free DICOM viewer that may be used for viewing DICOM images for non-diagnostic reasons. The EULA applies worldwide. You may not have to adhere to the European (CE) or United States (FDA) regulations regarding medical devices, but there may also be laws in your country regarding the use of devices and software applications for diagnostic purposes.


    The same is true for image archives (PACS). In many countries and regions you may only use those when they are certified as medical devices. Also here, the regulations of your country will apply.


    As a freeware, K-PACS is not developed, documented and validated/verified in the way it would be required for a software that is certified as a medical device, such as our professional software iQ-VIEW.


    Also keep in mind that we do not offer user documentation for this freeware and will also not grant any technical support. There are also no guarantees that the software will be developed further, e.g. to support the newer operating systems and the additional requirements posed by developing modalities.


    If you are interested, please contact our sales team at sales [at] image-systems [dot] biz to discuss your requirements for reading stations and PACS and to receive a quote.

    Thank you for your suggestions.


    A 64 bit version is under consideration for exactly those reasons and we have taken the first steps in that direction.


    However, the next version, which is currently developed, will still be only 32 bit. But we have done much work on the memory issues, such as reworking some of the memory-intensive functions (e.g. zooming) and redesigning the handling of multi-frame objects.


    We are sure that you will see an obvious difference between the new version 3.0.0 and the previous ones.

    Basically, the maximum size of the attachments and the maximum overall size are depending on your email provider. Some provider limit the size of attachments (e.g. 20 MB) and there is often also a limit set for the mailbox itself. So, you need to remember to clear out the mailbox regularly as DICOM emails can take up a lot of space.


    You can compress the images before sending them - to save some space, but you have to decide how much. Since K-PACS is not a medical device and therefore cannot be used for diagnostic purposes anyway, you would probably be able to choose a higher, lossy compression. The images would no longer be fit for diagnosis, but could still be viewed.

    Check if the K-PACS port is correctly configured in ConQuest and is not in use by another application or blocked in any way, and also that the KPServer is running.


    Keep in mind, though, that K-PACS was never developed for Windows 8. It's not impossible that there are incompatibility issues.

    Dear Steve


    Comparing series from different studies is very easy. You load two studies into the viewer. You set a tiling that offers more than one view, e.g. 2x1. Now you drag the series you wish to view from the first study into the first view. Then you click the little green "+" icon on the study tab of the second study. The series preview bar changes to the one of the second study, while the image processing area still shows the series of the first study. Now you can select the series from the second study and drag it into the second (empty) view. Now you can compare the images, also using the sync mode.


    Just remember the following:


    - Clicking the study tab of a study will change the series preview bar AND the image processing area completely to the newly selected study.
    - Clicking the green "+" icon on a study tab will only change the series preview bar but will keep the current display in the image processing area.


    Please keep in mind that we cannot give step-by-step user instructions for the features available in K-PACS. You will find some information in the sticky notes on this forum board, But in general, it's one of the limitations of the freeware that you basically have to handle the software on your own. For a fully supported and fully documented alternative, we can recommend our professional software iQ-VIEW.

    We are sorry to hear that your local reseller did not yet get back to you.


    You may contact us directly at license [at] image-systems [dot] biz.


    Please shortly describe your case (what you did, what you are trying to achieve, where the current issues lie). Also provide the previous license information (your name, your institution, which product, which software version, license name and key). If you have not available all the information, please provide as much as possible. This will make it easier for our license department to track your license and get back to you with a solution as quickly as possible.


    We would like you to add also the name of your local reseller. We would like to keep them informed about the case and would also want to find out what the hold-up is.


    Thank you!

    Buonasera Davide


    I assume you are looking for the overflow management. That is pretty simple. Open iQ-VIEW. Click the "Local settings" button to open that configuration dialog. There, you click the button to open the "Server Admin Tool". On the left you find the different sections of the server administration. Go to "Overflow management". Here, you can set up the automatic study deletion in the same way you are used to in iQ-VIEW 2.5.0. After making your settings, press "OK". The server will be restarted. Afterwards, whenever you start the iQ-VIEW application, the overflow management will automatically delete all studies matching the overflow management settings.


    Please also consult the iQ-VIEW Administration Guide for further details. It gives all information about the server administration in section 9.2 LOCAL DICOM SETTINGS (SERVER ADMIN TOOL). For overflow management, particularly check out section 9.2.3 Setting up overflow management.


    I hope that helps.


    Cordiali saluti e buona serata.

    I'm not sure what you are trying to achieve. Usually, the modalities (e.g. CR) send the acquired images to a central archive (PACS). From there the images are distributed across the network, e.g. to the viewing stations (such as K-PACS). You may either forward DICOM images from another DICOM station to K-PACS or use K-PACS to query another DICOM station and retrieve images. For the latter, the connected DICOM station has to support the query/retrieve function. Please note that modalities often do not have that option included (it may have to be purchased in addition).


    You may install K-PACS on all computers where you need a viewing station for your radiological images. Keep in mind, though, that K-PACS does not support query/retrieve as a server. That means, you can only send data from one K-PACS station to another, but you cannot search for studies on a different K-PACS station.


    As K-PACS is a free software, there does not exist any extensive user documentation. You may want to check out our veterinary products. They come with full technical support (by manufacturer and local reseller) and complete user documentation with all information you may need regarding the installation, configuration and use of the products. We offer a veterinary PACS (VET-WEBX) and a radiological workstation for vets (VET-VIEW).


    Hope that helps you.

    Dear Steve


    The "Filesystem" option in K-PACS is used when you wish to import DICOM data from a specific directory into the local imagebox. This would be the case, for instance, when you receive a patient CD and want to import the DICOM images existing on this medium.


    However, with ConQuest you will communicate via DICOM protocol. Therefore, in K-PACS you go to the "Network" tab, make sure to mark the checkbox stating your ConQuest connection, then enter your search filters in the search filter panel and then click search. If the connection between K-PACS and ConQuest works correctly, you will receive the query results in the study table. You then select which studies to retrieve by marking the little checkboxes in front of every line and then click the "Viewer" button. The data is then retrieved, registered and stored in the local imagebox.


    The ports are the ones on the respective local machine, e.g. port 104 on IP xxx.xxx.x.66. If the port is blocked or already in use by another application, the K-PACS server component will not start. The same would happen with the ConQuest server. To check if a specific port is already in use, you can use the command "netstat -ano" in the command prompt. "netstat -anob" will additionally tell you which application/service uses that specific port.


    To check the connection between different computers, you can either use a normal ping (this would only check the IP but not the port) or try the telnet command to include the port.