Server Hangs aftersometime

  • Hi


    I am using latest version of server on windows 2016. For last 2 months i am facing an issue that conquest hangs and we have to kill and restart the services. On checking logs we found


    10/30/2021 7:50:44 AM [HPACS] ***Inconsistent PatientBir in DICOMPatients: PatientID = '123' PatientID = '123', Old='19590824', New='19591030'7


    Can you guide me how to overcome this issue. Is there any way that if services/server hangs it automatically restart the services and resume operations.


    Regards

  • Hi,


    you are right Robert,


    I will need more information to help. What was the last operation before the server hung? What does task manager show?


    The only method to restart the server is to keep the GUI open as administrator, with the "keep server alive" checkbox on. This will echo the server once a minute and force a restart when down.


    Marcel

  • This is the log i have today. Today aftersome time i got connection terminated message again and again and i have to restart the serveices again and again


    [PRIPACS] ReadAheadThread: readahead > 0476

    [PRIPACS] ReadAheadThread: readahead > 0477

    [PRIPACS] ReadAheadThread: readahead > 0478

    [PRIPACS] C-Move (StudyRoot)

    [PRIPACS] UPACS THREAD 4: ENDED AT: Sat Nov 06 14:05:58 2021

    [PRIPACS] UPACS THREAD 4: TOTAL RUNNING TIME: 4 SECONDS

    [PRIPACS] Connected by address: 1900a8c0

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS]

    [PRIPACS] UPACS THREAD 5: STARTED AT: Sat Nov 06 14:06:26 2021

    [PRIPACS] *** connection terminated

    [PRIPACS] UPACS THREAD 5: ENDED AT: Sat Nov 06 14:06:26 2021

    [PRIPACS] UPACS THREAD 5: TOTAL RUNNING TIME: 0 SECONDS

    [PRIPACS] Connected by address: 0100007f

    [PRIPACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PRIPACS] 0000,0002 18 UI AffectedSOPClassUID "1.2.840.10008.1.1"

    [PRIPACS] 0000,0100 2 US CommandField 48

    [PRIPACS] 0000,0110 2 US MessageID 7

    [PRIPACS] 0000,0800 2 US DataSetType 257

    [PRIPACS] 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    [PRIPACS] 9999,0400 6 LO ConquestConsoleComma "silent"

  • Can you show the log from serverstatus.log with date and time?


    At what time was the server restarted.


    If this is the complete tail of the log it crashes by something the GUI (0100007f) does. Or by something 1900a8c0 does before. These are IP addresses, reversed in hex.

    Is the tail of the log the same at every crash?


    Marcel

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