Image Retrieval Error using Efilm Workstation 4.0.2

    Hi


    I had installed EFILM Workstation 4.0.2 on two of our sites with conquest PACS Server. One of the site we are using the latest version and on the other side its a downgraded version.


    On site A where its a downgraded version of conquest we can easily pull and view the US and XA images without any difficulty whereas on Site B where the latest version of server is installed i am facing issues in pulling/viewing the images. Even if i try to push images from the server i get DICOM error.


    The OS at Site A is Window Server 2008 R2 EE x64 and on site B its Windows Server 2012 R2 x64. Can this is issue be because of the OS???


    On viewing the EFILM Workstation log it says that required transfer syntax is not mentioned and its rejecting it. My questions are :-


    1. If the same images are viewed at one site why they are giving me error on the other side.

    2. I tried to view images using Radiant DICOM Viewer but still same error.Even i try to push images from server i get the DICOM Error.

    3. How to add the missing transfer syntax in the conquest to accept the images.



    All logs of PACS Server and EFILM is attached.

    Hi Marcel


    I had replaced the both files that were shared by you in the link. Still i get the DICOM Move Error. I am using Microsoft Windows Server 2008 Enterprise R2 x64. Whereas on the other site its working fine.


    --HM

    Hi,


    it says:


    6/10/2019 1:35:34 PM [PACS] C-Move Destination: "Testing "

    6/10/2019 1:35:34 PM [PACS] Retrieve: move destination not allowed or known : Testing


    So your efilm workstation is not known to conquest


    Marcel

    Hm,


    this is conquest rejecting the name "Testing". Cannot see a reason, maybe you have restricted access to certain in dgatesop.lst. What does the 'list dicom providers' button show? Can you try an all caps AE title?


    Marcel

    Hi Marcel


    Beside my production Server i had also setup a Test Server on a normal PC (OS Windows 7 Ultimate x64). On the same PC i had installed ClearCanvas Workstation 2.0 SP1 and Efilm Workstation 4.0.2. Copied some dummy data and pull images from server on local workstations and remote workstations images were copied. But today when i copied small chunk of data from live server to this temp server i again getting the same error that i was receiving on the Production Server.




    I wanted to know is this because of some wrong configuration, Network traffic, Viruses/trojans or etc.



    Please also update me on this error i get on server console while copying data. My current configuration is without compression.


    20190610 13:45:22 ***[OpenJP2 decompress]: Jpeg 2K code stream did not decode.

    20190610 13:45:22 ***[DecompressImage]: failed to decompress JP2000

    20190610 13:45:22 ***[OpenJP2(J2k)]: Failed to decode.


    20190610 13:45:22 ***[OpenJP2(J2k)]: Failed to decode tile 1/1



    Please guide.


    --HM

    Appended is the Server Log


    6/12/2019 11:34:45 AM [PACS] UPACS THREAD 8: STARTED AT: Wed Jun 12 11:34:44 2019

    6/12/2019 11:34:45 AM [PACS] Calling Application Title : "CCWS "

    6/12/2019 11:34:45 AM [PACS] Called Application Title : "PACS "

    6/12/2019 11:34:45 AM [PACS] Application Context : "1.2.840.10008.3.1.1.1", PDU length: 116794

    6/12/2019 11:34:45 AM [PACS] Presentation Context 0 "1.2.840.10008.5.1.4.1.2.2.2" 1

    6/12/2019 11:34:45 AM [PACS] C-Move Destination: "CCWS"

    6/12/2019 11:34:45 AM [PACS] C-Move (StudyRoot)

    6/12/2019 11:34:45 AM [PACS] UPACS THREAD 8: ENDED AT: Wed Jun 12 11:34:45 2019

    6/12/2019 11:34:45 AM [PACS] UPACS THREAD 8: TOTAL RUNNING TIME: 1 SECONDS

    [PACS] 20190612 11:34:54 Started zip and cleanup thread

    6/12/2019 11:34:54 AM [PACS] set normal log directly to file from GUI

    [PACS] 20190612 11:34:57 set debug level from GUI

    [PACS] 20190612 11:34:57 set debug log directly to file from GUI

    [PACS] 20190612 11:34:58 set debug level from GUI

    [PACS] 20190612 11:34:58 set debug level from GUI

    20190612 11:34:58 Connected by address: 0100007f

    20190612 11:34:58 Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    20190612 11:34:58 0000,0002 18 UI AffectedSOPClassUID "1.2.840.10008.1.1"

    20190612 11:34:58 0000,0100 2 US CommandField 48

    20190612 11:34:58 0000,0110 2 US MessageID 7

    20190612 11:34:58 0000,0800 2 US DataSetType 257

    20190612 11:34:58 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    20190612 11:34:58 9999,0300 24 LO ConquestConsoleText "set debug level from GUI"

    20190612 11:34:58 9999,0400 12 LO ConquestConsoleComma "debuglevel:2"

    [PACS] 20190612 11:34:58 set debug level from GUI

    20190612 11:34:58 Connected by address: 0100007f

    20190612 11:34:58 Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    20190612 11:34:58 0000,0002 18 UI AffectedSOPClassUID "1.2.840.10008.1.1"

    20190612 11:34:59 0000,0100 2 US CommandField 48

    20190612 11:34:59 0000,0110 2 US MessageID 7

    20190612 11:34:59 0000,0800 2 US DataSetType 257

    20190612 11:34:59 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    20190612 11:34:59 9999,0300 24 LO ConquestConsoleText "set debug level from GUI"

    20190612 11:34:59 9999,0400 12 LO ConquestConsoleComma "debuglevel:3"

    [PACS] 20190612 11:34:59 set debug level from GUI

    20190612 11:35:02 Connected by address: 0100007f

    20190612 11:35:02 Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    20190612 11:35:02 0000,0002 18 UI AffectedSOPClassUID "1.2.840.10008.1.1"

    20190612 11:35:02 0000,0100 2 US CommandField 48

    20190612 11:35:02 0000,0110 2 US MessageID 7

    20190612 11:35:02 0000,0800 2 US DataSetType 257

    20190612 11:35:02 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    20190612 11:35:02 9999,0300 22 LO ConquestConsoleText "set debug log from GUI"

    20190612 11:35:02 9999,0400 16 LO ConquestConsoleComma "debuglog_on:1111"

    [PACS] 20190612 11:35:02 set debug log from GUI

    6/12/2019 11:35:04 AM [PACS] Stopped zip and cleanup thread

    [PACS] 20190612 11:35:08 Started zip and cleanup thread

    6/12/2019 11:35:08 AM [PACS] Connected by address: 0100007f

    6/12/2019 11:35:08 AM [PACS] Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    6/12/2019 11:35:08 AM [PACS] 0000,0002 18 UI AffectedSOPClassUID "1.2.840.10008.1.1"

    6/12/2019 11:35:08 AM [PACS] 0000,0100 2 US CommandField 48

    6/12/2019 11:35:08 AM [PACS] 0000,0110 2 US MessageID 7

    6/12/2019 11:35:08 AM [PACS] 0000,0800 2 US DataSetType 257

    6/12/2019 11:35:08 AM [PACS] 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    6/12/2019 11:35:08 AM [PACS] 9999,0300 40 LO ConquestConsoleText "set debug log directly to file from GUI"

    6/12/2019 11:35:08 AM [PACS] 9999,0400 28 LO ConquestConsoleComma "debuglog_on:serverstatus.log"

    6/12/2019 11:35:08 AM [PACS] set debug log directly to file from GUI

    [PACS] 20190612 11:35:19 Connected by address: e80a10ac

    [PACS] 20190612 11:35:19 Testing transfer: '1.2.840.10008.1.2.1' against list #0 = '1.2.840.10008.1.2'

    [PACS] 20190612 11:35:19 Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PACS] 20190612 11:35:19

    [PACS] 20190612 11:35:19 UPACS THREAD 18: STARTED AT: Wed Jun 12 11:35:19 2019

    [PACS] 20190612 11:35:19 A-ASSOCIATE-RQ Packet Dump

    [PACS] 20190612 11:35:19 Calling Application Title : "CCWS "

    [PACS] 20190612 11:35:19 Called Application Title : "PACS "

    [PACS] 20190612 11:35:19 Application Context : "1.2.840.10008.3.1.1.1", PDU length: 116794

    [PACS] 20190612 11:35:19 Number of Proposed Presentation Contexts: 1

    [PACS] 20190612 11:35:19 Presentation Context 0 "1.2.840.10008.5.1.4.1.2.2.2" 1

    [PACS] 20190612 11:35:19 Server Command := 0021

    [PACS] 20190612 11:35:19 Message ID := 0001

    [PACS] 20190612 11:35:19 C-Move Destination: "CCWS"

    [PACS] 20190612 11:35:19 0000,0002 28 UI AffectedSOPClassUID "1.2.840.10008.5.1.4.1.2.2.2"

    [PACS] 20190612 11:35:19 0000,0100 2 US CommandField 33

    [PACS] 20190612 11:35:19 0000,0110 2 US MessageID 1

    [PACS] 20190612 11:35:19 0000,0600 4 AE MoveDestination "CCWS"

    [PACS] 20190612 11:35:19 0000,0700 2 US Priority 0

    [PACS] 20190612 11:35:19 0000,0800 2 US DataSetType 514

    [PACS] 20190612 11:35:19 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    [PACS] 20190612 11:35:19 Retrieve: move destination not allowed or known

    : CCWS[PACS] 20190612 11:35:19 C-Move (StudyRoot)

    [PACS] 20190612 11:35:19 UPACS THREAD 18: ENDED AT: Wed Jun 12 11:35:19 2019

    [PACS] 20190612 11:35:19 UPACS THREAD 18: TOTAL RUNNING TIME: 0 SECONDS

    [PACS] 20190612 11:35:44 Connected by address: 0100007f

    [PACS] 20190612 11:35:44 Testing transfer: '1.2.840.10008.1.2' against list #0 = '1.2.840.10008.1.2'

    [PACS] 20190612 11:35:44 0000,0002 18 UI AffectedSOPClassUID "1.2.840.10008.1.1"

    [PACS] 20190612 11:35:44 0000,0100 2 US CommandField 48

    [PACS] 20190612 11:35:44 0000,0110 2 US MessageID 7

    [PACS] 20190612 11:35:44 0000,0800 2 US DataSetType 257

    [PACS] 20190612 11:35:44 0002,0010 17 UI TransferSyntaxUID "1.2.840.10008.1.2"

    [PACS] 20190612 11:35:44 9999,0400 6 LO ConquestConsoleComma "silent"

    Ah,


    you removed a slash / from the last line of the acrnema.map header, it does not recognize any name because it thinks all of teh contents are comments. If you had shown me the the list dicom providers info as I asked twice, we could have diagnosed this days ago.


    Marcel

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