Cant import dicom files from network share

I'm trying to import a folder with dicom files that sits in a shared folder in another machine. Conquest refuse to import the files with the message:

***[AddImageFile] \ip-of-the-remote-pc\shared-folder\dicomfile.dcm -FAILED: Error on Load

but if I copy the exact file to a local folder, Conquest import the file without problems.

I double check permissions of the folder, credentials, tried another pc, another operating system (xp, win7, win10) but same results.

Any ideas? Thanks in advance

Indeed, it was that! I uninstalled the service and now it works.

Thanks Marcel !