I'm having trouble getting images to transfer (c-move) from our main PACS. I can query the studies by patient ID, modality, etc. But when I try to open a study it fails, with the remote side returning a DICOM error comment: "Error: Unable to Process; Internal Error".
The PACS server technician is unable to get a c-echo response from my KPServer even when my client is up and KPServer is clearly listening with TCP on port 104... but I can get a c-echo response from the PACS.
Could this be a firewall issue on my local machine? (MS Windows XP).
If that's possible, I need to ask our IS Security guys to open ports for me (we can't do it ourselves). What ports should I ask them to open on my local firewall? 104 and... ?
Thanks for the help.
Here is some more snippet from the K-PACS logs on a failed transfer:
[336] >> : c-move request for sequence 1.3.12.2.1107.5.1.4.49217.30010005121712374332800001335 initiated.
[DICOM SCU] >> : (0020,000D), 48, UI, "1.2.840.113745.101000.1035000.38701.3495.6371667" - Study Instance UID
[DICOM SCU] >> : (0020,000E), 56, UI, "1.3.12.2.1107.5.1.4.49217.30010005121712374332800001335" - Series Instance UID
My local AET is IWIMAGE03 but in the log entries above, the local side is identified as IWIMAGE0300008.5. ... I assume that's normal behavior?