Hello Everyone,
I have set up Kpacs on my work station and I have been trying to send the studies to a remote site that has Efilm on their workstation.
Unfortunately whenever I send the study to the appropriate destination kpacs gives me "transfer failed" error for some reason. The ip address, AE title and port number are correct. I have been told that they have no issue receiving images at all and that I might have some issues on my side.
AE Title: jrad
Port: 55555
ip: 65.125.107.194
I have no problems pinging the ip addresses which means it is not behind firewall. How can I determine whether or not the problem is on my side or their side? Is there a log file I can look at? Are there any diagnostic tools that I can use that can help me troubleshoot the problem.
I would truly appreciate your help in this matter.
Best regards
Tim