HELP!! Kpacs Error - Transfer failed

  • Hello Everyone, :cry:
    I have set up Kpacs on my work station and I have been trying to send the studies to a remote site that has Efilm on their workstation.


    Unfortunately whenever I send the study to the appropriate destination kpacs gives me "transfer failed" error for some reason. The ip address, AE title and port number are correct. I have been told that they have no issue receiving images at all and that I might have some issues on my side.


    AE Title: jrad
    Port: 55555
    ip: 65.125.107.194


    I have no problems pinging the ip addresses which means it is not behind firewall. How can I determine whether or not the problem is on my side or their side? Is there a log file I can look at? Are there any diagnostic tools that I can use that can help me troubleshoot the problem.


    I would truly appreciate your help in this matter.


    Best regards
    Tim

  • Many things you can do:
    1. DICOM Echo verification (see in DICOM Settings the Test column with echo button besides each remote server), see if it answers.
    2. In the Main Window at the left bottom there is a jobs button, got to process log tab, select debug log level, and log DICOM Network Communication, try to send an image and post the resulting log here.
    3. There is the iQ-DICOMTEST tool for troubleshooting, you can do the same test in an easier way, get it from:
    http://www.image-systems.biz/content/view/222/293/lang,en/


    Please get back with the results.


    Regards, Rafael

  • Hello Rafael,
    Thanks for your help. I downloaded the K-PACS 1.5 version to be able to review and save the log files. I am still having errors when sending the images remotely to an e-film workstation. There are some \par [DICOM SCU] >> : (140D,1000), 16,\tab UN, "j4\f1\'cd1\'98\'17\'afH\'86\bullet " - *** Unidentified *** lines that appear which causes the connection to error out. I am trying to understand what could cause this but I have no idea. Please need your help.


    Thanks
    Tim


    Here is what the log file looks like.


    \par *******************************************************
    \par \cf1 6/3/2008 6:56:07 AM ThreadID[988] : Sending images to JRAD started
    \par \cf2 *******************************************************
    \par [988] >> : c-store request for file C:\\KPacs\\Imagebox\\1.2.276.0.26.1.1.1.2.2008.154.74650.6962287.1\\1.2.276.0.26.1.1.1.2.2008.154.74651.8257483.1\\1.2.276.0.26.1.1.1.2.2008.154.74651.3563335.1.dcm, single association mode.
    \par \cf3 [DICOM SCU] >> : Connected to: 65.125.107.194:55555
    \par [DICOM SCU] >> : Item Type: 2
    \par [DICOM SCU] >> : Association Accept::ReadDynamic
    \par [DICOM SCU] >> : Presentation Context Accept, Transfer Syntax: 1.2.840.10008.1.2
    \par [DICOM SCU] >> : KPServer >> JRAD
    \par [DICOM SCU] >> : (0000,0000), 4,\tab UL, "128" - Group Length
    \par [DICOM SCU] >> : (0000,0002), 26,\tab UI, "1.2.840.10008.5.1.4.1.1.7" - Affected SOP Class UID
    \par [DICOM SCU] >> : (0000,0100), 2,\tab US, "1" - Command Field
    \par [DICOM SCU] >> : (0000,0110), 2,\tab US, "3" - Message ID
    \par [DICOM SCU] >> : (0000,0700), 2,\tab US, "0" - Priority
    \par [DICOM SCU] >> : (0000,0800), 2,\tab US, "258" - Data Set Type
    \par [DICOM SCU] >> : (0000,1000), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.3563335.1" - Affected SOP Instance UID
    \par [DICOM SCU] >> :
    \par [DICOM SCU] >> : KPServer >> JRAD
    \par [DICOM SCU] >> : (0008,0008), 22,\tab CS, "ORIGINAL\\PRIMARY\\\\0000" - Image Type
    \par [DICOM SCU] >> : (0008,0016), 26,\tab UI, "1.2.840.10008.5.1.4.1.1.7" - SOP Class UID
    \par [DICOM SCU] >> : (0008,0018), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.3563335.1" - SOP Instance UID
    \par [DICOM SCU] >> : (0008,0020), 8,\tab DA, "20080430" - Study Date
    \par [DICOM SCU] >> : (0008,0030), 6,\tab TM, "224410" - Study Time
    \par [DICOM SCU] >> : (0008,0050), 0,\tab SH, "" - Accession Number
    \par [DICOM SCU] >> : (0008,0060), 2,\tab CS, "US" - Modality
    \par [DICOM SCU] >> : (0008,0064), 4,\tab CS, "WSD " - Conversion Type
    \par [DICOM SCU] >> : (0008,0070), 12,\tab LO, "Kretztechnik" - Manufacturer
    \par [DICOM SCU] >> : (0008,0080), 30,\tab LO, "Vital Signs Imag & Diagnostics" - Institution Name
    \par [DICOM SCU] >> : (0008,0090), 0,\tab PN, "" - Referring Physician\f1 's Name
    \par \f0 [DICOM SCU] >> : (0008,1010), 4,\tab SH, "US1 " - Station Name
    \par [DICOM SCU] >> : (0008,1070), 0,\tab PN, "" - Operators\f1 ' Name
    \par \f0 [DICOM SCU] >> : (0008,1090), 4,\tab LO, "V730" - Manufacturer\f1 's Model Name
    \par \f0 [DICOM SCU] >> : (0010,0010), 8,\tab PN, "TEST^GE " - Patient\f1 's Name
    \par \f0 [DICOM SCU] >> : (0010,0020), 16,\tab LO, "12008-08-04-30-1" - Patient ID
    \par [DICOM SCU] >> : (0010,0030), 0,\tab DA, "" - Patient's Birth Date
    \par [DICOM SCU] >> : (0010,0040), 2,\tab CS, "O " - Patient's Sex
    \par [DICOM SCU] >> : (0018,1000), 2,\tab LO, "0 " - Device Serial Number
    \par [DICOM SCU] >> : (0020,000D), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74650.6962287.1" - Study Instance UID
    \par [DICOM SCU] >> : (0020,000E), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.8257483.1" - Series Instance UID
    \par [DICOM SCU] >> : (0020,0010), 0,\tab SH, "" - Study ID
    \par [DICOM SCU] >> : (0020,0011), 2,\tab IS, "1 " - Series Number
    \par [DICOM SCU] >> : (0020,0013), 2,\tab IS, "1 " - Instance Number
    \par [DICOM SCU] >> : (0020,0020), 0,\tab CS, "" - Patient Orientation
    \par [DICOM SCU] >> : (0028,0002), 2,\tab US, "3" - Samples per Pixel
    \par [DICOM SCU] >> : (0028,0004), 4,\tab CS, "RGB " - Photometric Interpretation
    \par [DICOM SCU] >> : (0028,0006), 2,\tab US, "0" - Planar Configuration
    \par [DICOM SCU] >> : (0028,0010), 2,\tab US, "600" - Rows
    \par [DICOM SCU] >> : (0028,0011), 2,\tab US, "800" - Columns
    \par [DICOM SCU] >> : (0028,0034), 4,\tab IS, "1\\1 " - Pixel Aspect Ratio
    \par [DICOM SCU] >> : (0028,0100), 2,\tab US, "8" - Bits Allocated
    \par [DICOM SCU] >> : (0028,0101), 2,\tab US, "8" - Bits Stored
    \par [DICOM SCU] >> : (0028,0102), 2,\tab US, "7" - High Bit
    \par [DICOM SCU] >> : (0028,0103), 2,\tab US, "0" - Pixel Representation
    \par [DICOM SCU] >> : (140D,1000), 16,\tab UN, "j4\f1\'cd1\'98\'17\'afH\'86\bullet " - *** Unidentified ***
    \par \f0 [DICOM SCU] >> : (160D,1000), 16,\tab UN, "[6\f1\'f2\'e3\'a2\'18oB\'9b\'10\'fb\'d4\'bee\'b9\'9f" - *** Unidentified ***
    \par \f0 [DICOM SCU] >> : (160D,1001), 36,\tab UN, "CLUT" - *** Unidentified ***
    \par [DICOM SCU] >> : (170D,1000), 16,\tab UN, "7\f1\'d9\'86\'e5\'c7\'dd'B\'b5\'8ci@\'baz3\'d3" - *** Unidentified ***

    \par \f0 [DICOM SCU] >> : (7FE0,0010), 1440000,\tab OW
    \par [DICOM SCU] >> :
    \par [DICOM SCU] >> : KPServer << JRAD
    \par [DICOM SCU] >> : (0000,0000), 4,\tab UL, "128" - Group Length
    \par [DICOM SCU] >> : (0000,0002), 26,\tab UI, "1.2.840.10008.5.1.4.1.1.7" - Affected SOP Class UID
    \par [DICOM SCU] >> : (0000,0100), 2,\tab US, "32769" - Command Field
    \par [DICOM SCU] >> : (0000,0120), 2,\tab US, "3" - Message ID Being Responded To
    \par [DICOM SCU] >> : (0000,0800), 2,\tab US, "257" - Data Set Type
    \par [DICOM SCU] >> : (0000,0900), 2,\tab US, "0" - Status
    \par [DICOM SCU] >> : (0000,1000), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.3563335.1" - Affected SOP Instance UID
    \par [DICOM SCU] >> :
    \par \cf1 [988] >> : c-store request successfull.
    \par \cf2 [988] >> : c-store request for file C:\\KPacs\\Imagebox\\1.2.276.0.26.1.1.1.2.2008.154.74650.6962287.1\\1.2.276.0.26.1.1.1.2.2008.154.74651.8257483.1\\1.2.276.0.26.1.1.1.2.2008.154.74651.6291332.2.dcm, single association mode.
    \par \cf3 [DICOM SCU] >> : Connected to: 65.125.107.194:55555
    \par [DICOM SCU] >> : Item Type: 2
    \par [DICOM SCU] >> : Association Accept::ReadDynamic
    \par [DICOM SCU] >> : Presentation Context Accept, Transfer Syntax: 1.2.840.10008.1.2
    \par [DICOM SCU] >> : KPServer >> JRAD
    \par [DICOM SCU] >> : (0000,0000), 4,\tab UL, "130" - Group Length
    \par [DICOM SCU] >> : (0000,0002), 28,\tab UI, "1.2.840.10008.5.1.4.1.1.6.1" - Affected SOP Class UID
    \par [DICOM SCU] >> : (0000,0100), 2,\tab US, "1" - Command Field
    \par [DICOM SCU] >> : (0000,0110), 2,\tab US, "3" - Message ID
    \par [DICOM SCU] >> : (0000,0700), 2,\tab US, "0" - Priority
    \par [DICOM SCU] >> : (0000,0800), 2,\tab US, "258" - Data Set Type
    \par [DICOM SCU] >> : (0000,1000), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.6291332.2" - Affected SOP Instance UID
    \par [DICOM SCU] >> :
    \par [DICOM SCU] >> : KPServer >> JRAD
    \par [DICOM SCU] >> : (0008,0008), 34,\tab CS, "ORIGINAL\\PRIMARY\\SMALL PARTS\\0001 " - Image Type
    \par [DICOM SCU] >> : (0008,0016), 28,\tab UI, "1.2.840.10008.5.1.4.1.1.6.1" - SOP Class UID
    \par [DICOM SCU] >> : (0008,0018), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.6291332.2" - SOP Instance UID
    \par [DICOM SCU] >> : (0008,0020), 8,\tab DA, "20080430" - Study Date
    \par [DICOM SCU] >> : (0008,0030), 6,\tab TM, "224410" - Study Time
    \par [DICOM SCU] >> : (0008,0050), 0,\tab SH, "" - Accession Number
    \par [DICOM SCU] >> : (0008,0060), 2,\tab CS, "US" - Modality
    \par [DICOM SCU] >> : (0008,0070), 12,\tab LO, "Kretztechnik" - Manufacturer
    \par [DICOM SCU] >> : (0008,0080), 30,\tab LO, "Vital Signs Imag & Diagnostics" - Institution Name
    \par [DICOM SCU] >> : (0008,0090), 0,\tab PN, "" - Referring Physician\f1 's Name
    \par \f0 [DICOM SCU] >> : (0008,1010), 4,\tab SH, "US1 " - Station Name
    \par [DICOM SCU] >> : (0008,1070), 0,\tab PN, "" - Operators\f1 ' Name
    \par \f0 [DICOM SCU] >> : (0008,1090), 4,\tab LO, "V730" - Manufacturer\f1 's Model Name
    \par \f0 [DICOM SCU] >> : (0010,0010), 8,\tab PN, "TEST^GE " - Patient\f1 's Name
    \par \f0 [DICOM SCU] >> : (0010,0020), 16,\tab LO, "12008-08-04-30-1" - Patient ID
    \par [DICOM SCU] >> : (0010,0030), 0,\tab DA, "" - Patient's Birth Date
    \par [DICOM SCU] >> : (0010,0040), 2,\tab CS, "O " - Patient's Sex
    \par [DICOM SCU] >> : (0018,1000), 2,\tab LO, "0 " - Device Serial Number
    \par [DICOM SCU] >> : (0018,6011), 140,\tab SQ
    \par [DICOM SCU] >> : dictionary::Exp_One_SQ::tag->length=140
    \par [DICOM SCU] >> : dictionary::Exp_One_SQ::out->Count=1
    \par [DICOM SCU] >> : ...(FFFE,E000), 132,\tab DL
    \par [DICOM SCU] >> : dictionary::Exp_One_SQ::tag->length=132
    \par [DICOM SCU] >> : dictionary::Exp_One_SQ::out->Count=11
    \par [DICOM SCU] >> : ......(0018,6012), 2,\tab US, "1" - Region Spatial Format
    \par [DICOM SCU] >> : ......(0018,6014), 2,\tab US, "1" - Region Data Type
    \par [DICOM SCU] >> : ......(0018,6016), 4,\tab UL, "0" - Region Flags
    \par [DICOM SCU] >> : ......(0018,6018), 4,\tab UL, "28" - Region Location Min X0
    \par [DICOM SCU] >> : ......(0018,601A), 4,\tab UL, "40" - Region Location Min Y0
    \par [DICOM SCU] >> : ......(0018,601C), 4,\tab UL, "772" - Region Location Max X1
    \par [DICOM SCU] >> : ......(0018,601E), 4,\tab UL, "576" - Region Location Max Y1
    \par [DICOM SCU] >> : ......(0018,6024), 2,\tab US, "3" - Physical Units X Direction
    \par [DICOM SCU] >> : ......(0018,6026), 2,\tab US, "3" - Physical Units Y Direction
    \par [DICOM SCU] >> : ......(0018,602C), 8,\tab FD, " 0.00" - Physical Delta X
    \par [DICOM SCU] >> : ......(0018,602E), 8,\tab FD, " 0.00" - Physical Delta Y
    \par [DICOM SCU] >> : (0020,000D), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74650.6962287.1" - Study Instance UID
    \par [DICOM SCU] >> : (0020,000E), 46,\tab UI, "1.2.276.0.26.1.1.1.2.2008.154.74651.8257483.1" - Series Instance UID
    \par [DICOM SCU] >> : (0020,0010), 0,\tab SH, "" - Study ID
    \par [DICOM SCU] >> : (0020,0011), 2,\tab IS, "1 " - Series Number
    \par [DICOM SCU] >> : (0020,0013), 2,\tab IS, "2 " - Instance Number
    \par [DICOM SCU] >> : (0020,0020), 0,\tab CS, "" - Patient Orientation
    \par [DICOM SCU] >> : (0028,0002), 2,\tab US, "3" - Samples per Pixel
    \par [DICOM SCU] >> : (0028,0004), 4,\tab CS, "RGB " - Photometric Interpretation
    \par [DICOM SCU] >> : (0028,0006), 2,\tab US, "0" - Planar Configuration
    \par [DICOM SCU] >> : (0028,0010), 2,\tab US, "600" - Rows
    \par [DICOM SCU] >> : (0028,0011), 2,\tab US, "800" - Columns
    \par [DICOM SCU] >> : (0028,0034), 4,\tab IS, "1\\1 " - Pixel Aspect Ratio
    \par [DICOM SCU] >> : (0028,0100), 2,\tab US, "8" - Bits Allocated
    \par [DICOM SCU] >> : (0028,0101), 2,\tab US, "8" - Bits Stored
    \par [DICOM SCU] >> : (0028,0102), 2,\tab US, "7" - High Bit
    \par [DICOM SCU] >> : (0028,0103), 2,\tab US, "0" - Pixel Representation
    \par [DICOM SCU] >> : (140D,1000), 16,\tab UN, "j4\f1\'cd1\'98\'17\'afH\'86\bullet " - *** Unidentified ***
    \par \f0 [DICOM SCU] >> : (160D,1000), 16,\tab UN, "[6\f1\'f2\'e3\'a2\'18oB\'9b\'10\'fb\'d4\'bee\'b9\'9f" - *** Unidentified ***
    \par \f0 [DICOM SCU] >> : (160D,1001), 36,\tab UN, "CLUT" - *** Unidentified ***
    \par [DICOM SCU] >> : (170D,1000), 16,\tab UN, "7\f1\'d9\'86\'e5\'c7\'dd'B\'b5\'8ci@\'baz3\'d3" - *** Unidentified ***

    \par \f0 [DICOM SCU] >> : (7FE0,0010), 1440000,\tab OW
    \

  • There is nothing wrong here..., for k-pacs the store is done successfully.
    Don't worry about ***Unidentified*** tags, they are just propietary tags that our dictionary can't interpret, but they are causing no error.
    You should also check e-film logs to see if they received something.


    Regards, Rafael.

Participate now!

Don’t have an account yet? Register yourself now and be a part of our community!